Compassionate
Critical to our care is the compassion that runs through it. Good care can only be provided by
those who are empathetic towards those who need their assistance. All of our staff and support
workers are passionate about their service and helping everyone live the life they want to live.
Honest and Reliable
Our staff have a good moral grounding. So, we undertake strict vetting and checks to be sure
that every staff member can be trusted. Every one of our staff is also DBS approved. Many of those
who require assistance are in a vulnerable state, but we are confident in the integrity of all of our staff.
Kindness
This is at the heart of what we do. Our staff contribute to this by always being friendly and approachable.
Empathy
We believe everyone should be treated with dignity and compassion, and this is the way we treat everyone.
We have a rigorous recruitment process and provide ongoing training to be sure that our care is always at the right level.
Person Centred Care
Our care is built around the user rather than the service.
No two people are the same, and our care will reflect this.
We are always flexible and open-minded and our staff will do their best to
accommodate the needs of those in care. The person who needs assistance is
at the heart of our service, and the provision of care will be built around this.
